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Please include your device model, system version (iOS or Android), the game you were playing and, if you can, a screenshot.
Frequently asked questions
Do I need an internet connection to play?
No. All seven games, the Cups, stars and badges work offline. A connection is only used to update the club boards and to download content updates. Scores you set offline are sent automatically the next time you are online.
The Ranks tab shows “Offline”. What does that mean?
The app could not reach the club boards, so it is showing the last copy it saved. Check your connection and open Ranks again. Your scores are never lost — they wait on your device until they can be sent.
Why is my score not on the club board?
Each board keeps your single best score per game, and the weekly board resets every Monday (UTC). Scores that are impossible for a game — for example a round that is far too short — are not accepted. If you think a fair score is missing, email us with the game, the score and roughly when you set it.
How do I change my nickname or emblem?
Open Profile and edit your club card. The new nickname and emblem appear on the boards with your next submitted score. Nicknames can use 1–16 letters, digits, spaces or underscores.
Will my progress move to a new phone?
Progress is stored only on your device, because Seven Games has no accounts. Device backups (iCloud or Google backup) may restore it; otherwise a new install starts a fresh club card.
How do content updates work?
The app checks for updated game content at launch and from Settings › Check for updates. Downloads are verified before they replace the built-in copy, so a broken download is simply discarded and you keep playing.
How do I change the language, music or vibration?
Open Settings. You can choose English, Português (Brasil) or Português (Portugal) and switch music, sound effects and vibration on or off at any time.
Are there ads or purchases?
No. Seven Games has no ads, no in-app purchases and no accounts.
How do I delete my data?
Deleting the app removes everything stored on your device. To remove your entries from the club boards, email [email protected] with your nickname (a screenshot of your club card helps). See the Privacy Policy for details.